Kingswood Surgery - News

New triage system

From the 5th of August 2024 (05/08/2024) our surgery will be going live with our new online patient triage system. This system will function similarly to our e consult system and will allow you to submit medical and admin requests. We have put together this list of Frequently Asked Questions to help explain more about the system and some changes at the surgery.

New telephone system coming

We are excited to share that on the 3rd July a new phone system will be going live at the practice. When you call the surgery you will notice a couple of changes to our system which we hope will help navigate you to the correct place. The new system has a call back option if the lines are very busy, you will not lose your place in the queue we will simply ring you back when it is your turn if you choose this option. If you are contacting us for results this line will be open between 11am-17.00pm but remember you can access your results online through systmone or the NHS app at anytime day or night.

Winter Pressures

Using services wisely can help to reduce pressure on the NHS and may help patients to be treated sooner than attending local hospital emergency departments, allowing medical staff to focus on treating those people who need it most.

Stoptober

Stoptober is a stop smoking campaign running throughout the whole month of October

Flu Clinics

The dates for our next scheduled flu clinics

Important Notice

The current NHS Digital (NHSD) extract of GP data for Research purposes (known as the GPDPR) has been delayed

Sonnet from a patient

A lovely poem that we have received from a patient.

Young people’s mental health

A new website has been launched, dedicated to helping children and young people in North Yorkshire find mental health support.

Your Medical Records

Patients can now have access to their detailed coded medical record as well as their prescriptions and appointments. Please ask at reception.

Statement of Intent

New contractual requirements came into force from 1 April 2014 requiring that GP Practices should make available a “statement of intent” in relation to the following IT developments: